Copper’s Computer Telephony Integration (CTI)
Calls are automatically recorded in each of the contact and company profiles. This way, your sales team will be more productive. Your agents can focus entirely on creating business relationships and closing deals instead of registering calls manually.
This integration will allow you to convert your CRM into a complete phone system. You can receive and make calls at any time along with the client’s detailed call history.
Thanks to the information obtained, your agents will offer a better and personalized service to current and potential clients.
