After becoming the only operator with its own network in 29 countries (EU and America), allowing it to provide high quality telecommunications services without having to resort to resellers, Dialoga Group has now developed its own WebRTC platform for final users, call center agents and homeshoring agents. The operator has launched its first Web Real Time Communications (WebRTC) [...]
Following the authorization by the regulatory body, the operator Dialoga Group disembarks in Mexico. The concession granted by the Federal Institute of Telecommunications allows the operator to provide telecommunications services with national coverage. Dialoga Group is a telecom operator that develops and provides carrier-grade cloud communication services delivered on a pay-per-use model. With more than 120 million [...]
The telecommunications operator is now in charge of the management, monitoring and auditing of its Contact Centre. Further to the tender presented by the National Network of Spanish Railways (RENFE), Dialoga Group has been chosen to provide them with an intelligent telephone network solution as well as auditing services of all calls received […]
Dialoga Group, as a CloudComms® Operator, has ten years of B2B experience offering services such as PBXs, contact centres, call recording, call tracking for marketing campaigns, voice biometrics, sentiment analysis of communications, etc. For the provision of these services it is necessary to have local telecommunications infrastructure in each country of the EU, given the heterogeneous European regulation [...]