Microsoft Dynamics’ Computer Telephony Integration (CTI)

Dialoga and Microsoft Dynamics’ integration allows you to synchronize cases, contacts and activities automatically and in real time.

Boost your call center’s productivity with the ability to select relevant information for your agents.

You can activate and configure Microsoft Dynamics and Dialoga’s integration in seconds. This integration is accessible to anyone and can be setup without the help of your Tech department. In just a few minutes, the Microsoft Dynamics panel can include all of Dialoga’s phone solutions.

Microsoft Dynamics - Computer Telephony Integration (CTI) - Dialoga